Rhonda has been an invaluable resource for my parents over the past several years. With no local family to help, they rely on her support for important issues such as scheduling vaccinations and liaising with doctors to advocate for the best possible care. She treats them with respect, always soliciting their opinions and factoring in their wishes without patronizing or imposing her ideas. I fully trust that she always has their best interests at heart. She is happy to answer any questions or allay any fears I have as well. I am indebted to Rhonda for giving us peace of mind across the miles. I know my parents are in the very best hands.
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Andrea Thompson
Rhonda Spangler managed the process for activating my Mom’s longterm care policy and did a fantastic job. Rhonda guided the process from start to finish with immense knowledge of the underwriting system and flawless communication. In addition, she’s delightful to work with. We would not hesitate to utilize her services again.
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Mary Hopkins
The purpose of this testimonial is to recommend and praise Rhonda Spangler for all her hard work, attention to detail, great communication and her caring heart. I have worked with Rhonda countless times over the past 10 years and I have not been disappointed in her abilities. Rhonda is very professional, yet also so kind and comforting to anyone she comes into contact with. You will not regret working with Rhonda and entrusting your loved one's care needs, in her hands.
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Melanie Bess, Owner/Operator
Aspen Quality Care, Inc.
I have had the pleasure working with Rhonda Spangler for many years. Rhonda is extremely passionate and is a consummate professional. She is reliable and is prepared for any client or family emergency. She is always finding the positive in difficult situations with her big heart at the forefront. I am impressed with her energy and dedication to seeing that her client’s needs are met. She has a wealth of knowledge and brings a multitude of resources to her role as a Professional Aging Life Care Manager. Her skills provide innovative ways to establish seniors to age safely in place, while providing peace of mind to family members. Her integrity and character are respected within the community and she works well with her community partners engaging resources when needed. I would highly recommend Rhonda as she is truly a champion of aging well.
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Holly A. Cavanaugh, Owner
Champion of Aging Well
As an ARNP navigating the various complexities of our healthcare system with my LTC patients I have been fortunate to have met and work with Rhonda. She is kind, caring and smart. She obviously has her client’s best interest in mind and advocates for them and their needs. I truly wish everyone could receive her services. She is wonderful.
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Kristin Prey DNP, ARNP
I was heading up a group of people from our church who were helping one of our members struggling with living at home on her own, no family in the area, and dementia symptoms beginning to take over her life. The stresses of our caregiving began to take a toll on our caregivers. We were not sure where to turn. We were given contact information for Rhonda Spangler, and it was a blessing. Rhonda’s extensive knowledge of compassionate senior care put us on the path of helping our friend, and in all phases we were able to maintain her care with dignity. All of this care was done during the times of COVID and Rhonda helped us every step of the way. She filled out the reports required and worked with the Long Term Care (LTC) insurance agencies to get the insurance money flowing in. Our friend contracted COVID. Rhonda managed the communications with the hospital, updates, medical insurance processing, nursing home admissions/updates and discharge. She assisted in the arrangements for 24/7 in-home care with two separate agencies. She arranged for an Independent Nursing Assessment with the LTC nurse via Zoom. And through all of this she spent much time coordinating/updating and educating relatives of our friend that were on the other side of the country. She compassionately followed up on the status of our friend even after she went back East to be with her family for her final days. Rhonda was our expert, our teacher and is our friend. As I said earlier, she is a blessing.
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Deacon Perry Pearman
St. Mary Presentation Church
Deer Park, WA
I have been so appreciative of Rhonda Spangler’s work and personal investment in caring for others. Having had the opportunity to observe and work with her over several years, I can say that hers is a calling, not a job. The personal interest she takes in her clients goes far above what marks someone who is doing a job, even a good job. She personally invests in the well-being of her clients, and even when someone is no longer her client, her care, interest, and concern for how they are doing is evident. She not only remembers specials events in the life of her clients, but has personally taken steps to make sure that the day is made memorable. Her technical abilities are only eclipsed by her heartfelt dedication to her clients, as she has the technical breadth of background to directly care for her clients, as well as put together care management programs bringing multiple disciplines to the combined care of her clients. I can not recommend Rhonda enough.
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Andrew McCrary
Director UCC Trust Dept.
I have overseen my parents' needs for the past ten years or so. Since I live on the East Coast, I've only been able to see them in person two or three times a year. I have been able to make this work with the assistance of my two brothers who live locally. When both of my brothers had unexpected health issues of their own, however, it became clear that we could no longer provide the support that my parents needed and deserved. While over the years I've needed to make many decisions related to my parents' care, I am absolutely certain that the best decision that I ever made was to work with Rhonda. She brings just the right balance of compassion, expertise, and tenacity to her work. My mother doesn't think of her as just another one of her caregivers, she thinks of her as a dear friend who is coming to see her! For me, Rhonda brings a level of insight into not only my mother's health care needs, but also how to navigate through the unfortunate barriers that exist today in getting the right care to someone who desperately needs it.
If you are looking for someone to help you care for a loved one, I wholeheartedly recommend Rhonda Spangler.
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Gary Garberg
Lexington, MA
I cannot express enough gratitude for the incredible support and guidance provided by Rhonda. Her expertise and compassionate approach were invaluable in navigating the complexities of caring for my aging parents. Her meticulous planning, resourcefulness, and unwavering dedication made a profound difference in their quality of life. Her vast knowledge of eldercare options, coupled with her personalized attention, eased our family's burden and ensured my parents received the best possible care. Having her available was a tremendous burden off my mind. I wholeheartedly recommend Rhonda Spangler to anyone seeking exceptional care management and support for their loved ones.
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Tyler Medley
We met Rhonda Spangler during a visit to our mother’s memory care home as Rhonda was visiting another client. My sister and I were having negative interactions with the staff at the care home and the poor instances of care our mother was receiving. Rhonda saw the stress we were under and stopped to chat with us. We agreed to meet with her to discuss our mother, her medical situation since her diagnosis of dementia and to see if we felt her services would be a good fit for our family. After our meeting to get to know each other, we hired Rhonda to help us find another care home situation for our mother. We visited about three different facilities and after each we all discussed the benefits that would occur to each individual living arrangement. Rhonda did not sway us towards any location but simply served as a sounding board for what our family felt was best for our mother. Rhonda was a terrific liaison between staff at our mother’s new care home and our family to help personalize our mother’s health care needs.
Rhonda’s monthly, and sometimes twice monthly, visits to our mother at the facility were most welcomed. She interacted with our mother, would bring items to help stimulate her mind and would also simply visit quietly and talk to our mom about her life. After the visits, Rhonda would either call us to talk about a current issue or simply write a report to us with her findings on our mother’s health during those visits. We truly looked forward to her reports as we knew our visits to our mother would not reveal the peculiarities of her demeanor that Rhonda was able to observe. Again – so many times she helped us by relieving our stress about her dementia condition. Rhonda Spangler is professional, personable and most certainly knowledgeable about the current health care regulations. If she didn’t know the answer to our question or situation, she could easily find an answer by calling individuals who have experience and knowledge. Her contacts in the health care field are vast. Rhonda’s availability to our family was unparalleled. During many health crises that our mother experienced, Rhonda was always available to answer questions and to, really, help calm our nerves. There were many times we felt a certain health issue was problematic, but Rhonda helped by assuring us the situations were, indeed, just simply a symptom of dementia. We highly recommend Rhonda Spangler for any assistance you may need to help you and your family with the care of your loved one. Encountering Rhonda, and working with her, was certainly a blessing to our family.
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Susan Willis and Becky McDonald
We have partnered with Rhonda for over two years now. Few people give more of themselves to their clients. Her background and extensive experience lend her the tools to expertly and mindfully navigate the aging process. Clients and families working with her have a fierce advocate and a kind, listening ear. She is efficient, responsive and a wealth of knowledge. She does what is right for her clients everytime and we are glad to partner with her.
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Jeff Levine, Administrator
Generations Home Care Spokane
2525 E. 29th Avenue
Suite 10B #114 Spokane, WA 99223 |